User Terms

WhatsApp API – Terms & Conditions (Updated 2025) 1. Service & Responsibilities 1.1. We provide clients with access to the WhatsApp API platform for business and communication purposes. 1.2. This platform operates in accordance with Meta (WhatsApp) policies. Clients must comply with all WhatsApp terms and conditions. 1.3. We provide only API access and technical support. We are not responsible if your number/account is banned due to policy violations. 1.4. Clients are advised to use non-critical numbers, as WhatsApp reserves the right to ban numbers at any time. 2. Number Banning & Technical Support 2.1. Using WhatsApp API involves a risk of number banning. Reasons may include: Sending unauthorized or spam messages. Excessive message volume triggering WhatsApp’s security system. Violation of WhatsApp’s terms of service. 2.2. If your number is banned, we will assist with replacement, but cannot guarantee recovery. 2.3. In case of platform malfunctions, we will resolve the issue within 7 working days. During this period, no refunds will be processed. 2.4. Our role is limited to technical support only. We are not financially liable for losses due to banned numbers or downtime. 3. Payment & Refund Policy 3.1. Full advance payment is mandatory before service activation. 3.2. Payments are non-refundable under all circumstances. 3.3. Discontinuing the service does not entitle the client to any refund. 3.4. In case of disputes, the company’s decision is final and binding. 4. Client Responsibilities 4.1. Clients must ensure compliance with all Meta (WhatsApp) rules. 4.2. Clients must not use this service for: Illegal, fraudulent, or unethical activities. Spam, phishing, or mass unsolicited messages. Any activity that violates Indian IT laws or international digital communication regulations. 4.3. Clients are solely responsible for the content, data, and messages shared using this service. 5. Compliance with Online Gaming & Gambling Act, 2025 5.1. Clients are strictly prohibited from using Bizwapi services for: Real-money gaming, online betting, lotteries, or gambling promotions. Skill-based or chance-based games involving cash stakes (poker, rummy, fantasy sports, etc.). 5.2. Only non-monetary, casual, or e-sports communications are permitted. 5.3. If found violating the Online Gaming Act, 2025: Your account will be immediately suspended/terminated. We may report the violation to the National Online Gaming Commission (NOGC) or other authorities. 5.4. Bizwapi holds no responsibility for legal or financial consequences arising from such misuse. 6. Legal Rights & Dispute Resolution 6.1. All disputes are subject to the jurisdiction of courts in [Your State/City, India]. 6.2. If legal issues arise due to misuse of this service, the client bears full responsibility. 6.3. We reserve the right to update, modify, or replace these Terms & Conditions in line with changes in company policy, Meta regulations, or Indian law. 7. Acceptance of Terms By proceeding with payment and using this service, the client confirms that they have: Read, understood, and accepted these Terms & Conditions. Agreed to use Bizwapi services responsibly and lawfully. Accepted that misuse (including gaming/gambling promotions) will result in immediate suspension without refund. 11. Eligibility of Users केवल 18 वर्ष या उससे ऊपर के व्यक्ति ही gaming services का उपयोग कर सकते हैं। यदि किसी यूज़र ने गलत उम्र की जानकारी दी, तो उस पर कार्रवाई की जाएगी और खाता तुरंत बंद किया जा सकता है। 12. Gaming Transactions सभी payments केवल अधिकृत और सुरक्षित payment gateways से ही किए जाएंगे। किसी भी प्रकार की third-party या illegal transaction को स्वीकार नहीं किया जाएगा। यदि किसी payment पर regulatory authority द्वारा आपत्ति आती है, तो company की जिम्मेदारी नहीं होगी। 13. Responsible Gaming हम responsible gaming को promote करते हैं। यूज़र्स को अपनी financial capacity और limits के अंदर gaming करनी चाहिए। Addiction या किसी भी प्रकार की financial loss की स्थिति में company जिम्मेदार नहीं होगी। 14. Prohibited Activities यूज़र्स निम्नलिखित activities में शामिल नहीं हो सकते: Money laundering, आतंकवाद को फंड करना या कोई भी illegal activity। Fraudulent accounts बनाना। Gaming software या platform को misuse करना। किसी भी तरह की hacking, bot usage या cheating करना। 15. Regulatory Compliance Gaming services का उपयोग केवल उन्हीं states/territories में किया जा सकता है जहाँ ये कानूनन मान्य हैं। यदि किसी state में online gaming restricted है, तो वहां से registration या usage allowed नहीं है। Company कानून और regulators के आदेशों का पालन करेगी और किसी भी illegal activity में शामिल नहीं होगी। 16. Limitation of Liability Company किसी भी financial loss, addiction, या misuse के लिए जिम्मेदार नहीं होगी। हमारा platform केवल एक service provider है – हम winnings, losses या third-party disputes के लिए जिम्मेदार नहीं हैं। 17. Termination of Services यदि कोई यूज़र नियम तोड़ता है, तो उसका खाता बिना notice के suspend या terminate किया जा सकता है। किसी भी प्रकार की fraudulent activity मिलने पर authorities को जानकारी दी जाएगी। 18. Governing Law ये Terms and Conditions भारतीय कानून और jurisdiction (भारत की न्यायालय) के अंतर्गत आते हैं।